Resourcing & talent pool development
We provide fast-paced high-volume resourcing solutions that save you time and reduce your costs.
We consistently exceed our clients SLAs on a variety of metrics including interview-to-hire ratio, speed to hire, retention and compliance. We do this whilst protecting your brand through our delivery of superior candidate care.
For sustainable longer term resourcing requirements, we can build and nurture talent pools for you to tap into as and when the need arises.
How we help
Talent on demand
We attract, assess and onboard skilled contract and permanent resource. Whether you have specific change programmes, regulator-driven challenges or need to build a new team quickly, we can help.
We also help you build and nurture talent pools to feed the ongoing needs of resource-hungry divisions in a highly cost-effective way.
Fast, adapable & comprehensive
Our unique end-to-end resourcing and talent pooling solutions help you better navigate the ever-changing landscape.
Our consultative approach – drawing on years of market experience - enables your organisation to stay nimble by providing fast access to a more dynamic, and better skilled, workforce.
Our flexible and fast-paced approach helps you innovate and stay ahead of the competition. This allows you to adapt quickly to change and maximise the opportunities for growth through regulatory compliance, operational effectiveness and efficient resource modelling.
With a long heritage across the conduct landscape, we have substantial industry networks and in-house expertise to mobilise resource solutions on a large scale across the regulatory spectrum.
Our comprehensive knowledge of the regulatory environment and proven sourcing methodology delivers efficient processing solutions, quality outcomes and an enhanced customer experience.
We are experts across a range of specialist areas, which directly impact your customers:
- Customer contact and servicing
- Complaints handling & remediation
- Past Business Review
- Operational transformation
- Change management
- Project and Programme Management
- Collections & Recoveries
- Claims Handling
- Anti-Financial Crime (including AML, KYC and Sanctions)