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    Quality Checker - Weekends

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    Do you have PPI Quality Checking experience in your most recent role?

    Are you looking for weekend shift work in Glasgow?

    Would you like to earn £246.00 per shift?

    Work you like to work on a 'big 4' run project, ensuring correct outcomes are reached for banking customers?

    BrightPool are currently recruiting for PPI Quality Checker roles, intakes to start ASAP.

    Shift pattern:

    Thurs 6pm - 6am, Sat and Sun 7am - 7pm at a rate of £246 per shift.

    (The first week will be on Dayshift training Mon - Fri at a rate of £147 per shift)

    Please note this contract is Inside IR35.

    Skills & experience required

    • PPI Quality Checking/ QC experience
    • Redress and investigation experience considered

    Duties

    • Assessment of the quality of the work undertaken by PPI Case Handler
    • Reviewing decisions undertaken by PPI Case Handlers to ensure fair outcomes have been achieved for customers
    • Coaching and supporting PPI case handlers to achieve quality standards required
    • Quality checking files to ensure compliance standards are met within a target driven environment.
    • Acting as reference point for questions or issues arising from case handlers
    • Identifying bottlenecks and providing support to individuals to achieve targets
    • Recording information on cases quality assured as required
    • Contribution to and the production of appropriate management information and reporting
    • Identifying trends from management information and implementation of solutions to maintain quality standards
    • Reporting issues to a Team Leader or similar

    You will have a clear credit and criminal background file to be considered and be able to prove activity it cover the last 5 years including any gaps in employment.

    Remuneration: £246 per shift
    Duration: 6 months
    Location: Glasgow
    Reference: JN -022020-25334_1580968930
    Type: Contract
    Sector: Financial Services & Professional Services - Retail Banking
    Discipline: Remediation
    Date Added: 06 Feb 2020
    Closing Date: 05 Mar 2020
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