Latest Insights

Financial Services Must Open-up to Improve Diversity in Recruitment


15 May 2019

Diversity has gone from a ‘nice-to-have’ to a commercial imperative for the financial services sector, especially given the FCA’s focus on culture and governance. Increased press scrutiny following the #MeToo and President’s Club scandals has helped drive the move.

Latest news

Investors In People Gold Awarded to New Street Group


7 Oct 2019

New Street Group have once again retained the prestigious Investors In People Gold Award.

Featured case study

Ulster Bank Case Study


23 Apr 2019

BrightPool was approached by Ulster Bank, one of Ireland’s ‘Big Four’ banks, to assist with the recruitment of a team of experienced collections advisors. It was moving its collections operation from Dublin to a greenfield site in Edinburgh.